This policy explains what personal information Gideon collects through this website and related business interactions, how we use and disclose it, and the choices available to you.
Last updated: July 19, 2026
Scope and who we are
This policy applies to the Gideon website, requests for demos or trials, support and sales communications, event and partner interactions, and other business contacts with Gideon Defender, Inc. ("Gideon Defender", "Gideon", "we", or "us"). Gideon Defender, Inc. is responsible for the personal information described in this policy.
Customer content and telemetry processed through the Gideon security platform are also governed by the applicable customer agreement and Data Processing Agreement. If those documents conflict with this policy for data we process on a customer's behalf, the customer documents control.
Information we collect
We collect information you provide, information generated when you use the website, and limited information received from business partners or public sources. Depending on your interaction with Gideon, this may include:
Contact and business information, such as your name, work email, company, role, team size, telephone number, and communication preferences.
Inquiry and transaction information, such as demo or trial requests, messages, support questions, procurement details, event registrations, and records of our communications.
Website and device information, such as IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, and security or diagnostic logs.
Cookie and preference information, including your choice between essential-only use and consent-based analytics.
Information from professional networks, referral partners, event organizers, and publicly available business sources when relevant to a legitimate business relationship.
How we use information
We use personal information only for defined business and security purposes, including to:
Provide, secure, operate, troubleshoot, and improve the website and requested services.
Respond to demo, trial, sales, support, partnership, employment, and media inquiries.
Manage customer and partner relationships, procurement, billing, and contractual obligations.
Send product, security, and company communications when permitted, and honor unsubscribe or objection requests.
Understand website performance and engagement when analytics consent has been provided.
Detect abuse, protect accounts and infrastructure, preserve evidence, and enforce our terms.
Comply with law, regulatory requests, audits, and the establishment or defense of legal claims.
Legal bases for processing
Where European or similar data-protection law requires a legal basis, we rely on the basis appropriate to the activity:
Contract or steps requested before a contract, such as responding to a trial request or providing customer support.
Legitimate interests, such as securing our services, improving business operations, responding to business inquiries, and communicating with existing business contacts, balanced against your rights.
Consent, such as for optional analytics or marketing where consent is required. You may withdraw consent at any time.
Legal obligations and the establishment, exercise, or defense of legal claims.
How we disclose information
We disclose personal information only as needed for the purposes above. Recipients may include the following categories:
We do not sell personal information for money. We do not currently share personal information for cross-context behavioral advertising. If that practice changes, we will update this policy and provide legally required opt-out controls before doing so.
Hosting, content-delivery, security, communications, customer-relationship, analytics, and other service providers acting under appropriate restrictions. These may include Amazon Web Services and consent-based Google or LinkedIn measurement services when enabled.
Professional advisers, auditors, insurers, financial institutions, and contractual counterparties.
Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, systems, or evidence.
A buyer, investor, successor, or adviser in connection with a proposed or completed financing, merger, acquisition, reorganization, or sale of assets.
Other recipients when you direct us or give consent.
Cookies and analytics
The website uses essential browser storage to remember your cookie choice and support security and basic operation. Optional analytics or marketing technologies are used only after the required consent. You can choose essential-only use in the cookie banner.
Browser settings can block or delete cookies and local storage, although doing so may reset your preference or affect site functionality.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to maintain business and support records, honor your preferences, secure our services, meet contractual requirements, and comply with legal, accounting, audit, or dispute obligations.
Retention periods vary by the type of information and relationship. When information is no longer required, we delete or de-identify it unless continued retention is required by law.
International transfers and security
Gideon is based in the United States, and our service providers may process information in the United States and other countries. Where required, we use contractual safeguards or another recognized transfer mechanism for international transfers.
We use administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live and subject to legal exceptions, you may have rights to:
Know whether we process your personal information and request access to it.
Correct inaccurate or incomplete personal information.
Request deletion or restriction of processing.
Receive certain information in a portable format.
Object to certain processing, including direct marketing.
Withdraw consent without affecting processing that occurred before withdrawal.
Opt out of a sale, sharing, targeted advertising, or qualifying automated decisions if we engage in those activities.
Lodge a complaint with your local data-protection authority and receive equal service without discrimination for exercising a legal right.
Submit a privacy request by telephone or postal mail using the details on our contact page. Describe the right you want to exercise and the information or interaction involved. We may request information reasonably necessary to verify your identity and authority. An authorized agent may submit a request where permitted by law.
We will respond within the period required by applicable law. Some information may be exempt from a request, including where retention is necessary for security, legal compliance, contracts, or the rights of others.
The website and Gideon's business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
Changes to this policy
We may update this policy to reflect changes in our practices, services, or legal obligations. We will post the revised version here and update the date above. If a change materially affects how we use information already collected, we will provide additional notice when required.
Contact us
For privacy questions or requests, contact Gideon Defender, Inc. through our contact page, call +1 847 231 2290, or write to Gideon Defender, Inc., 2621 NE 212th Ter, Miami, FL 33180, United States.
